Shipping policy
Shipping Policy
Thank you for choosing Go Brazeee Energy products! We are excited to get your order to you as quickly as possible. Please review our shipping policy to understand how we process and deliver your purchases:
1. Order Processing:
- We are a small business therefore Orders are typically processed by the Tuesday after receiving payment confirmation.
- Our team works diligently to ensure that your order is carefully packed and ready for shipment.
2. Shipping Methods:**
- We offer standard shipping options to ensure timely delivery of your products.
- Shipping carriers and delivery times may vary based on your location and shipping method selected during checkout.
3. Estimated Delivery Times:**
- Delivery times are estimated based on the shipping method chosen and the destination address.
- Please note that unforeseen circumstances like weather conditions or carrier delays may affect delivery times.
4. Beverage Shipping Restrictions:**
- Due to safety and hygiene reasons, we do not accept returns for beverage products, including energy drinks and supplements.
- If you have any concerns about your order, such as damaged or missing items, please contact our customer support team within 48 hours of receiving the package.
5. Shipping Fees:**
- Shipping fees are calculated based on the shipping method selected during checkout and the total weight of the order.
- We may offer free shipping promotions from time to time, so keep an eye out for any special offers!
6. International Shipping:**
- Currently, we only ship within the United States.
- International shipping is not available at this time.
7. Order Tracking:**
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can use the tracking number to monitor the status and estimated delivery time of your package.
8. Address Accuracy:**
- Please ensure that your shipping address is accurate and complete to avoid any delivery delays or misdelivery.
- Go Brazeee Energy is not responsible for orders delivered to incorrect addresses provided by the customer.
9. Failed Delivery Attempts:**
- If a delivery attempt is unsuccessful, the carrier may leave a delivery notice, and you will need to arrange for re-delivery or pickup as per their instructions.
10. Delivery Confirmation:**
- For security purposes, all orders require a signature upon delivery.
- Please ensure someone is available to sign for the package at the provided shipping address.